At First Stop Health, we are proud to provide care that people love® with our Telemedicine, Virtual Primary Care and Virtual Mental Health solutions. Members can connect with our doctors 24/7 and in under 6 minutes (on average). Plus, there is little-to-no cost for patients to use our services. Whether it’s a sore throat or prescription refill, we are here to help. Here’s what patients say about our virtual care solutions.
"The doctor called right away and was incredibly helpful. He took the time to answer all my questions and explain things in a way I could understand. It is clear he is very knowledgeable and experienced. He was personable and made me feel like a valued patient. What an excellent experience!"
FSH Patient, MO, November 2024
"The doctor listened and made me feel much more at ease. I appreciate her help and would want to have her help me again in the future when needed, thank you!"
FSH Patient, CA, November 2024
"My call back was received in under 10 minutes, the doctor listened to my symptoms, diagnosed what I had, prescribed medication and gave me clear instructions!"
FSH Patient, IL, November 2024
"I have talked with this doctor several times. She is so kind. She has a great bedside manner, listened intently and I could tell she was genuinely concerned. She asked me follow-up questions to get a better understanding. Thank you so much, I really appreciate you!"
FSH Patient, MO, November 2024
"The doctor was very knowledgeable, kind and provided me with a plan of action right away. I wish I could request First Stop Health for every visit!"
FSH Patient, IN, November 2024
"Great doctor who really cared! He went above and beyond to make sure I followed up on my condition!"
FSH Patient, CA, November 2024
"The doctor called within 15 minutes of me calling in. He listened to my concerns and prescribed a couple of medications. He also made sure it was going to the correct pharmacy. One day later I am feeling a lot better. Thank you! Well done, First Stop Health!"
FSH Patient, TX, November 2024
"The doctor was very thorough and informative. I felt like she really listened to me. Wonderful provider."
FSH Patient, PA, October 2024
"This visit was wonderful! The doctor was a great listener, very empathetic and wonderful with problem-solving. Thank you for helping me quickly and getting on my way to feeling better!"
FSH Patient, IA, October 2024
"I am following the doctor's instructions to a T. After the first round of medicine, I was feeling incredible within a couple of hours. I couldn’t be happier right now."
FSH Patient, TX, October 2024
"The doctor listened to the issues I was having and dealt with them accordingly. She was very respectful and listened attentively!"
FSH Patient, WI, October 2024
"The doctor was very attentive. I could tell he wasn’t rushing me off the phone, cared to know what my symptoms were and came up with a game plan to help relieve issues I was having."
FSH Patient, IN, October 2024
"The doctor was so quick to call me back! Caring! Listened! He knew a medication would have an interaction with my current medication, and I took the time to find the appropriate medicine and even called me back! Above and beyond! Please thank him for me! He is what all doctors SHOULD be!"
FSH Patient, PA, October 2024
"Super fast response, listened to everything I had to say and then the doctor gave his thoughts. It is very comforting when you have an idea in your head, and then the doctor explains their diagnosis and why. Super helpful, quick to respond and very comforting experience!"
FSH Patient, IL, October 2024
"The doctor was very helpful, knowledgeable and assessed my needs quickly! I would be happy to see him when I need to use First Stop Health again!"
FSH Patient, MN, October 2024
"The doctor listened to all I had to say and sent medication that helped clear up my issues super fast! Thanks, Doc! You're amazing!"
FSH Patient, GA, October 2024
"I feel like the doctor listened to my concerns and made me a part of my care. She was professional and kind. I appreciated her expertise!"
FSH Patient, TX, September 2024
"My doctor listened to me explain my symptoms and was very prompt to help me get the medication to help solve the problem. Thank you, doctor!"
FSH Patient, ID, September 2024
"Using First Stop Health is so convenient. As always, the doctor was quick to call back. He was thorough, friendly and knowledgeable. Thank you!"
FSH Patient, PA, September 2024
"The doctor made me feel very comfortable. He knew what was needed while describing my discomfort and also gave me a better medication suggestion. The call was immediate! Thank you."
FSH Patient, CA, September 2024
"The doctor was amazing! He went above and beyond, was very detailed and asked all the right questions. I appreciate the professional advice and will definitely utilize this service again in the future."
FSH Patient, PA, September 2024
"The doctor was very informative, listened and truly gave me great advice. I feel that she really cares about my well-being; a great doctor indeed!"
FSH Patient, AR, September 2024
"The doctor was super helpful and answered all my questions. He gave me specific direction for what I needed and took his time to explain everything."
FSH Patient, KS, September 2024
"Prompt call. Listened and thoroughly explained her thinking along with the treatment plan both pharmacologically and in home care. Thank you!"
FSH Patient, IL, September 2024
"The doctor was great! He listened to my concerns and came up with a quick solution. Our family loves First Stop Health!"
FSH Patient, IN, September 2024
"That was one of the best doctor visits I have ever had! She was so attentive and helpful and really worked with me to find a solution to the problem I was having. I would highly recommend her anytime and wish I could have her as my regular primary care doctor!"
FSH Patient, WI, September 2024
"This was my first experience with First Stop Health, and I must say that it was flawless! The doctor was excellent too. Thank you!"
FSH Patient, WA, August 2024
"The doctor was very helpful! She was able to diagnose the problem quickly, and I felt very confident she knew exactly how to help heal me!"
FSH Patient, CO, August 2024
"This was my first time ever using this service. The doctor was very prompt, professional and informative."
FSH Patient, KY, August 2024
"A+ experience! The doctor did not waste time, focused on the problem and sent me in the right direction."
FSH Patient, MN, August 2024
"The doctor listened to me about my symptoms and explained what the treatment would be. He also was very courteous and wished me to feel better!"
FSH Patient, FL, August 2024
"The doctor listened and read the notes of my call the previous night, so he was more than ready to help me with the next steps. He also seemed genuinely concerned about my health and was very kind."
FSH Patient, MO, August 2024
"Polite, dependable, trustworthy. The doctor also seemed genuinely concerned and intently listened to my health issue."
FSH Patient, GA, August 2024
"My doctor listened closely to everything I was saying and has a good plan on how to get me well!"
FSH Patient, NJ, August 2024
"The doctor was professional and empathetic. He listened to me since I knew my symptoms well and asked me for my input. It was such a relief to have help while I was on vacation."
FSH Patient, IN, July 2024
"The doctor was very compassionate and informative when giving me my diagnosis and care instructions."
FSH Patient, NC, July 2024
"I had a very caring and professional provider. This is my first time using First Stop Health and I am thoroughly impressed. I’m proud that my company offers such a fantastic employee benefit!"
FSH Patient, OK, July 2024
"I didn't feel rushed, and I knew the doctor was listening to my concerns. She was very helpful. The visit was quick but thorough. I feel very confident in using First Stop Health."
FSH Patient, OH, July 2024
"I've used this app a few times and have never been disappointed. The doctor was by far the friendliest & most compassionate doctor I've had so far. He was very efficient and made sure everything was completed before we got off the phone. I think he has a natural ability to make others feel comforted and valued even over the phone."
FSH Patient, IN, July 2024
"My doctor called very quickly, listened to my symptoms well, and placed a prescription for me ASAP, which was super appreciated!"
FSH Patient, MN, July 2024
"My appointment was quick, easy and thorough! I'm so thankful for First Stop Health. I have a great doctor who is very professional, kind and knowledgeable!"
FSH Patient, MO, July 2024
"This is easier than going to the doctor's office and missing work for simple issues. I’m so happy to have a doctor I'm able to call and discuss symptoms and get care when needed."
FSH Patient, TN, July 2024
"The doctor was very thorough and personable. He made me feel very comfortable discussing my issue."
FSH Patient, IN, July 2024
"The doctor called promptly, listened attentively to the symptoms I was experiencing, and was very friendly and approachable!"
FSH Patient, MN, June 2024
"My doctor was very kind. She actively listened to my concerns and provided helpful advice. I highly recommend First Stop Health!"
FSH Patient, TX, June 2024
"The wait time was just a little over 5 minutes. The doctor was great! He listened and answered all my questions. He then sent the prescription to my pharmacy."
FSH Patient, NY, June 2024
"The doctor was very respectful and listened to me. She reflected back what I was saying to make sure she heard me correctly. It was a good visit that saved me a trip to the Urgent Care or ER."
FSH Patient, MO, June 2024
"My doctor was prompt, kind, thorough with his questioning, patient with me, and even wished me a happy birthday! This is my first call with First Stop Health, and I’m blown away by how quick and helpful it is! Thank you so much for this wonderful service! I’ll go pick up my Rx on my way to work."
FSH Patient, IN, June 2024
"The doctor was fantastic with great phone manners. I will follow all of his recommendations and take the meds he recommended."
FSH Patient, MI, June 2024
"The doctor was excellent. She was professional and to the point. She addressed the symptoms and provided quick treatment!"
FSH Patient, AR, June 2024
"Quick and easy! The doctor was fast, and it was easy to explain to him what was going on. He was also able to get my script ready close to where I live."
FSH Patient, MA, June 2024
"Very helpful! The doctor also suggested an allergist which as many times as I’ve had sinus infections and got meds, no one has ever suggested. Appreciate him so much!"
FSH Patient, MD, June 2024
"The doctor listened to my ailments & knew exactly what I needed. He quickly prescribed my medication to my pharmacist as well!"
FSH Patient, TN, May 2024
"The doctor was pleasant and worked quickly to confirm a diagnosis and get an antibiotic going. I started having symptoms while on vacation and appreciate being able to use First Stop Health while away from home."
FSH Patient, MO, May 2024
"The fast and prompt service was outstanding. He listened and addressed my concerns and as soon as I was able to get the medication I was in almost instant relief! Thank you for your attentiveness!"
FSH Patent, SC, May 2024
"The doctor was direct and precise in his questioning, quickly pinpointing my issue. He explained the diagnosis and the medication and maintained a pleasant and professional demeanor. I'm very pleased with the visit!"
FSH Patient, GA, May 2024
"It was easy, thorough, and helpful. I have already received an email regarding my prescription. I was impressed with the entire process!"
FSH Patient, NY, May 2024
"The doctor was willing to hear my symptoms, did not feel rushed and gave me options. She didn’t go into it assuming one direction was the solution and really made me feel heard and like my concerns mattered. Thank you!"
FSH Patient, MA, May 2024
"The doctor asked me detailed questions about my symptoms and recent history and consulted the medication and other things I should and should not eat/drink. It was a very easy, accurate and quick diagnosis!"
FSH Patient, PA, May 2024
"The doctor listened to my ailments & knew exactly what I needed. He quickly prescribed my medication and sent it immediately to my pharmacist!"
FSH Patient, FL, May 2024
"Fast response, very easy to understand. The doctor listened to me, asked a few questions and came up with a game plan. Fast, easy and effective!! The way a doctor’s visit should be!"
FSH Patient, GA, May 2024
"The doctor called me a couple of moments after I submitted my urgent care request. He was direct and got straight to the point but was also thorough. He exhibited a trust that I know my own body, which isn’t always the case with doctors for women. The doctor was polite, respectful, well-spoken, and eager to resolve my discomfort and restore my quality of life. 10/10 we need more doctors like this!"
FSH Patient, NC, April 2024
"Thank you for the quick help and calling in eye ointment! First Stop Health really is a huge help and a lifesaver when I feel so sick and don’t want to wait for hours in a waiting room full of other sick people. Thank you!"
FSH Patient, IL, April 2024
"I am a first-time user of First Stop Health. I'm on a family vacation in Florida. The doctor called in 0.5 seconds after filling out the survey explaining my symptoms. The doctor called in a prescription at the local pharmacy. The doctor was great, asking all the right questions. First Stop Health saved me a ton of time visiting an urgent care or ER during vacation. Highly recommend!"
FSH Patient, NY, April 2024
"My doctor listened to my symptoms and was very nice. This was the best experience I’ve had so far!"
FSH Patient, TX, April 2024
"It's hard to visit the doctor with my busy schedule. First Stop Health was a lifesaver!"
FSH Patient, IN, April 2024
"I felt heard and understood by the doctor. He listened to my concerns about the amount of medication I’ve been on in the last 6 months for a prior issue and assured me I would be okay with the medication he prescribed."
FSH Patient, MA, April 2024
"My doctor was great. She was very thorough, went over all my symptoms and gave me specific instructions. She was also very thorough with my current health issues and prescribed medication accordingly. I appreciate this service!"
FSH Patient, IN, April 2024
"I couldn’t believe how easy, convenient, and helpful First Stop Health was! My doctor was super nice and extremely knowledgeable! I can’t wait to recommend this service to all my coworkers!"
FSH Patient, RI, April 2024
"My doctor was incredibly kind and helpful. He was also well-versed in my medical condition/medication request. I appreciated his help!"
FSH Patient, TX, April 2024