Reviews About First Stop Health
At First Stop Health, we are proud to provide care that people love® with our virtual care.
Primary Care
Ongoing support provided at every step of employees' healthcare journeys
Urgent Care
Access to doctors 24/7 via app, website, or phone for non-emergency, episodic health issues. Urgent Care includes:
- Access to doctors in <5 minutes on average
- $0 visits for members and their dependents
- Care is available for up to 7 dependents
Preventive Care
Schedule virtual doctor visits for routine screenings with coordinated care for lab, imaging and procedure orders. Prevention with First Stop Health Primary Care includes:
- Preventive care tactics aligned with United States Preventive Services Task Force (USPSTF) recommendations and guidelines
- Wellness screening reminders sent annually to help members stay on track of preventive care (aligned with USPSTF guidelines)
- Value-based visits that are longer and more frequent to review medical and family health history, define treatment plans and more
- Hands-on navigation to in-network, low-cost, quality specialists when in-person care for preventive screenings is needed
- In-person care is tracked to optimize the many touchpoints of a patient’s journey and enhances the care coordination process
Chronic Care
Schedule virtual doctor visits for the management of ongoing health issues and care follow-up. Chronic Care includes:
- No predefined limits on the number of visits so members can meet more frequently with their doctor
- Support from a wrap-around network of board-certified health coaches, registered dietitians, and certified diabetes educators
- Support for a variety of chronic diseases such as diabetes, obesity, mental health concerns, heart health, and more
- Advanced clinical and benefits navigation for improved care coordination and understanding of benefits packages
Specialist Support
Access to certified diabetes educators, registered dietitians, and certified health coaches. Our wrap-around network of specialists includes:
- Support for things like tobacco cessation, pregnancy, heart health, nutrition, and more
- Ongoing, frequent touchpoints to meet and even exceed health goals
- Support from wellness specialists as soon as next day
Advanced Clinical & Benefit Navigation
Access to a team of nurses (before and after primary care visits) for benefit & coverage questions, steerage, and clinical next steps. Our team of nurses support:
- All care coordination and referrals based on in-network status, proximity to patient, soonest appointment availability, cost and quality
- Care coordination by leveraging 13 billion points of claims data for the best specialist referrals
- 26% less costly care paths for healthcare savings for employers and employees
A Primary Care solution that actually works – guaranteed
Performance guarantees ensure the success of our solutions and employers fees are 100% at risk.
$441
in average savings per First Stop Health provider recommendation
26%
Less costly care paths when healthcare journeys start with First Stop Health
"My doctor is the best! I appreciate her attention to detail and her ability to translate lab results into how that affects my daily life. I look forward to improved health under her care."
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First Stop Health patient
Oregon
Amazing Patient Experience
All employees are preregistered and just need a few things to access their account. Plus, all First Stop Health features are available on one integrated platform.
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<25%
of Primary Care appointments result in a specialist referral
32%
of patients decreased their A1c by 1+ points
44%
of patients lost weight and an average of 12 pounds
80%
of patients lowered their blood pressure and stabilized their glucose after 5 visits
"I’ve been seeing my doctor for over a month now, and I can’t recommend her enough. She takes the time to explain every detail, no matter how small, and always answers my questions in a way that’s easy to understand."
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First Stop Health patient
Texas
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Primary Care Overview
In the pursuit of making populations measurably healthier and to lower healthcare costs for employers, First Stop Health’s Primary Care solution offers a holistic care experience. Patients can now have even more interactions with a more robust, certified clinical network to address a broader spectrum of health risk.
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