Patients

Feel better, faster with Telemedicine.

Provided by your employer.
Powered by 24/7 doctors.
Centered on you.

HOW IT WORKS

Talk to a doctor via phone or video anytime, anywhere.

From the flu bug to bug bites, we’re here.

Feel better, faster

We're here for you 24/7.

STEP 1

Request a visit

It takes just a few clicks on the mobile app or website or a quick phone call. No registration is required.

STEP 2

Talk to a doctor

A doctor will call you directly or join with video on the mobile app or website, typically in under 6 minutes.

STEP 3

Get diagnosis & treatment within minutes

Your doctor will listen to your symptoms, diagnose your issue and provide a treatment plan, which may include a prescription. (In the rare case your issue can’t be treated virtually, we’ll provide next steps.)

STEP 4

Get back to life

And that’s it! If your doctor wrote you a prescription, you’ll be able to pick it up quickly from your preferred pharmacy and get back to what matters most.

Why patients like you love telemedicine

Tasha,

Patient From New York

“I felt listened to and cared for. It was nice being able to talk to a doctor and keep going on with my day. I truly appreciate this very quick service!”

Edward,

Patient From Georgia

"I had stressed both quadriceps in the gym and was having trouble sitting and standing. The doctor was very helpful with initial treatment, as well as follow-up if required. After a couple days of rest and muscle relaxers I am good as new."

Tami,

Patient From Nebraska

"How easy is this?! Terrible bronchitis appeared out of nowhere, and I called at 4 a.m. after a terrible night. I was able to get a prescription as soon as the nearest Walgreens opened. No clinic necessary.”

Angeline,

Patient From Ohio

“Thank you for making my life a little bit easier when everyone is sick!. I was able to call and have quick service instead of gathering the baby up and leaving the house to go to the doctors and wait!”

Annie,

Patient From Illinois

"I felt like he had been my doctor my whole life. I could tell he really cared, and it was so easy to just pick up a prescription at my pharmacy after the call."

Keith,

Patient From Florida

I requested a visit online to see a doctor about a sinus infection that had gotten progressively worse. Got a call within a minute. He asked about my history and symptoms and prescribed an antibiotic. This service is excellent! I love it.

Sherry,

Patient from Indiana

"Called at 7:45 this morning, and received a very prompt call back from the doctor within 20 minutes or so. He was very easy to talk to. This was a very pleasant experience. Thanks so much!"

Mark,

Patient From Kansas

"Great tool and time-saver. Doctor called me back within five minutes of my initial interview. Next stop, the pharmacy on my way home from the office. Wonderful!"

FAQs

Things to Know

Common drugs like antihistamines and antibiotics.
Maintenance medications used to treat things like high cholesterol, diabetes, hypertension, and more. (This is usually a one-time thing, for when you’re in a pinch.)

Any controlled substances, such as opioids or amphetamines, etc.
Lifestyle medications, such as hair loss or erectile dysfunction medication
Diet pills such as phentermine

We’re a great option for numerous conditions. Here are some examples:

Sinus infections
Coughs or bronchitis
Sore throats
Urinary tract infections (UTIs)
Skin rashes or bug bites
Earaches
Injuries or muscle pain
Pink eye
Medical questions
Fevers

Always call 911 for medical emergencies.

As much as you want! We’re here 24/7, even on weekends and holidays.

Typically, employers provide First Stop Health’s services at little to no cost to you. Check the membership email or letter you received when your employer added you to their First Stop Health plan. You can also contact your HR team, or just ask us when you call to request a visit.

You sure can! Just be sure to request one during your visit. We’ll send you a follow-up email with your doctor’s note, but you can also find it in your mobile app or on our website.

No. Dependents of all ages can use First Stop Health.

Absolutely. We understand there's a lot at stake when it comes to the privacy of individual information. Therefore, we keep health information (i.e., medical information, diagnosis, medical treatment, etc.) protected to keep your identity safe.

The easiest way to use First Stop Health

Our app makes talking to a doctor even easier.

Here’s what you can do:

Request a doctor in a few clicks
Download your sick note
Update your profile
View instructions from your doctor
Listen to a recording of your doctor consult

You can also call 888-691-7867

Need support?

Questions? Need assistance?