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Professional care with a personal touch

Guidance through hard times

Whether you're feeling down, anxious or overwhelmed we're here to listen, and we're here to help.

A safe space for mental health

Find the support you need from the comfort of your home. Typically, employers provide First Stop Health at little to no cost to you.

Confidential care

Your privacy is our priority. First Stop Health is HIPAA-compliant and your care is 100% confidential.

Support when you need it most

Watch this video to see how it works!

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Here's how we can help

Gain new strategies for navigating life’s challenges.

Solve problems and make changes to improve your life.

Get referrals to longer-term care, if needed.

Just need to talk it out? We're here to listen.

What members like you are saying

"My provider is great and once again has offered me tangible and insightful advice that I can put into practice. Thank you First Stop Health for providing such exceptional Mental Health providers!"

6-Dec-04-2024-07-32-20-5751-PM

First Stop Health patient

Vermont

"My provider has allowed me to find things about myself that I would not have without her guidance. I feel, for the first time in my life, counseling is actually working."

3-Dec-04-2024-07-32-20-5964-PM

First Stop Health patient

Washington

"My counselor is always so helpful. Even if we're not doing well, she is never judgmental! She is a tremendous encourager and helps us make better choices. Love her!!"

10-2

First Stop Health patient

California

"My counselor is amazing! I'm so grateful for her. She's always easy to schedule and reach her whenever I need to. Thank you!"

1-Dec-04-2024-07-32-20-3598-PM

First Stop Health patient

New York

"My provider is great and once again has offered me tangible and insightful advice that I can put into practice. Thank you First Stop Health for providing such exceptional Mental Health providers!"

6-Dec-04-2024-07-32-20-5751-PM

First Stop Health patient

Vermont

"My provider has allowed me to find things about myself that I would not have without her guidance. I feel, for the first time in my life, counseling is actually working."

3-Dec-04-2024-07-32-20-5964-PM

First Stop Health patient

Washington

"My counselor is always so helpful. Even if we're not doing well, she is never judgmental! She is a tremendous encourager and helps us make better choices. Love her!!"

10-2

First Stop Health patient

California

"My counselor is amazing! I'm so grateful for her. She's always easy to schedule and reach her whenever I need to. Thank you!"

1-Dec-04-2024-07-32-20-3598-PM

First Stop Health patient

New York

FAQ

Things to Know

Short-term counseling takes a solution-oriented approach. During this type of counseling, you’ll focus on identifying immediate solutions to the issue you are facing. Learn more here. 

Typically, employers provide First Stop Health’s services at little to no cost to you. Check the membership email or letter you received when your employer added you to their First Stop Health plan. You can also contact your HR team, or just ask us when you call to request a visit.

A counselor will call you to learn about what you’re going through (such as depression, anxiety, or relationship concerns). Together, you’ll schedule a phone visit with a counselor who specializes in your area of need.

  • In-the-moment guidance is also available if you need support in a moment of crisis.

45-60 minutes on average.

Counselors at First Stop Health are here to help you with depression and anxiety, work/life stress, marital or relationship concerns, substance use, grief and more.

First Stop Health Virtual Counseling is short-term. You will work with your counselor to gain the tools and skills you need to feel better. The number of visit you have will depend upon your progress and level of need.

If you and your counselor determine that you need long-term or a higher level of care, they will help you find a provider in your insurance network (if applicable).

Talk to a counselor with a Master’s-level degree or above in counseling, social work, psychology or a related mental health profession.

If you currently have an established relationship with a mental healthcare provider, we believe it is in your best interest to continue that ongoing relationship. Their deeper understanding of your current mental health and the history you've established will allow them to provide you with personalized support and guidance.

If it is an emergency, in-the-moment guidance is also available if you need support in a moment of crisis. You can also call the 9-8-8 hotline for emotional support and crisis counseling.  

In the event that you need more long-term counseling, we can provide referrals to in-network therapists, support groups and more. This may be the case for: 

  • Substance use treatment 
  • Chronic mental health support 
  • Eating disorder treatment 
  • Trauma or PTSD disorders 
  • Ongoing relationship counseling 
  • Court-ordered counseling  
  • And more 

We're here for you.

Activate your account today so it's easy to get care when you need it. We're here to support you!

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