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Mental Health Care

A robust mental health solution for whole-person wellness

A robust mental health solution for whole-person wellness

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About Mental Health

Care for the whole person

Easy access to health and wellbeing services employees need — all at no cost to them and their dependents. Whole Mental Health includes therapy, prescriptions and medication management, and a broader, wrap-around network certified health coaches for things like tobacco cessation, life and vision planning.

Mental Health First Stop

Long-Term Therapy

Long-term care beyond short-term therapy. Support from licensed therapists to work through both diagnostic and therapeutic areas of mental health concerns like grief, anxiety, stress, depression, substance use, family issues, workplace issues, etc.​ The First Stop Health difference includes:

  • No predefined limits on the number of visits
  • $0 visits for members and their dependents
  • Care is available for up to 7 dependents at no cost
  • Personalized care plans curated for each member's unique mental health journey
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Coaching Types

Mental Health Coaching

Custom treatment plans from a wrap-around network of First Stop Health board certified health coaches for things like:

  • Tobacco Cessation
  • Vision Planning
  • Personal Goal Setting
  • Lifestyle & Wellness Goals
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Mental Health Medication Appointment

Prescriptions

Access to a primary care doctor if pharmacotherapy is needed. This includes medication support and management for SSRIs and SNRIs.​ This includes:

  • Refill requests and medication management support via phone, app, or web
  • Prioritizing prescription of generics for cost-savings
  • Support from a doctor as soon as next day
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Mental Health Appointment What to Expect

Family & Couples Therapy

Family and couples therapy includes short-term and long-term therapy from licensed psychologists and LCSWs based in cognitive behavioral science. Like our Mental Health Care solutions, features include: ​

  • No predefined limits on the number of visits
  • $0 visits for members and their dependents
  • Personalized care plans for families and couples
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A Mental Health solution that actually works – guaranteed

Performance guarantees ensure the success of our solutions and employers fees are 100% at risk.

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The First Stop Health Difference

Mental Health Successes

55%

of patients reported better Stress Risk Scores

45%

of patients reported better Depression Risk Scores

"My Mental Health Counselor has single-handedly helped me more than any therapist I have ever spoken with. She gives me tools, solutions, and helps me be a better version of myself. I'm so grateful. "

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First Stop Health Patient

Tennesse

"I went through a very traumatic experience and my Mental Health Therapist was there to help me to process and heal. He offered thoughtful guidance and careful questions to help me consider next steps. He gave me a space to be me and that cannot be taken for granted. "

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First Stop Health patient

Georgia

74%

of patients self-reported a higher sense of purpose

66%

of patients reported reduced risk of alcoholism and tobacco usage (fewer binge episodes, fewer drinks, etc.)

Mental Health Features

Not your typical employee benefits solution

Our mental health solution enhances employee benefits. It is designed to prioritize the well-being of employees by offering personalized, patient-centered care.  This approach fosters a compassionate environment, improving overall productivity, engagement, and job satisfaction while supporting employees' unique mental health needs. 

Custom Engagement Campaigns

To drive our industry-leading utilization, we organize and fund persona-based employee engagement campaigns

Robust Provider Network

Master’s level counselors, LCSWs, psychologists, and board-certified mental health coaches

For the Family

Members can add up to 7 family members at no-cost regardless of health plan status

Providers for Patient Preference

Employees see the same provider throughout the patient experience

$0 Costs for Visits

No-cost care for members and their families and visits do not incur claims

Smart Reporting

Integrated reporting, quarterly review meetings for employers and one onboarding process

No Predefined Limits

Members can have as many visits as they need with their mental health provider

Ongoing Clinical Outreach

Reminders and clinical follow-up around recommended personal goals, treatment plans and suggestions based on past use

First Stop Health Mental Health Care Overview
Get More Information

Download our Mental Health guide to see how First Stop Health Mental Health Care can make a difference for employees

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FAQs

Your Mental Health Questions Answered

Patients can schedule a virtual visit with counselors to discuss mental health issues like grief, substance use, depression, anxiety, work/life stress, parenting, relationship problems, body image, money troubles and more.  

All members need to do is request a visit with a counselor via the First Stop Health app, website, or with a phone call. They are connected to an intake specialist who will gather their information and schedule an appointment with a counselor that best fits their needs. If a member needs immediate care, they will be transferred to a counselor right away. After meeting with a counselor, members can set up future appointments for short term, solution focused counseling.

The most common topics include grief, substance use, depression, anxiety, work/life stress, parenting, relationship problems, body image and money troubles.  

First Stop Health counselors can treat any mental health issue with short term, solution-focused sessions. Members are matched with a counselor who specializes in their area of need. 

There are several mental health benefit options for employers to offer their employees. The options range from general wellness benefits like mental health days or free fitness classes to traditional therapy, employee assistance programs (EAPs), and virtual mental health solutions. For the former mental health benefits, they tend to be more expensive, are lower in value or have longer wait times. 

Virtual mental health can make an enormous difference with employee well-being. Solutions can vary widely when it comes to mode of contact and can be based on the patient’s comfort using video, audio, live chat or asynchronous messaging. Solutions should be available 24/7, have minimal wait time and should be free for members and their families.

Request a Proposal

Get a custom proposal to see how we can support employee populations and enhance benefits packages.

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